Can I change my online order? Rhys Johnson May 25, 2017 06:22 Follow As long as your order has not be shipped we are able to adjust your order. Please contact customer service for assistance. Related articles Do you accept Phone Orders? How do I request a refund/exchange? I've been informed that one of the items I ordered is not available. What are my options? My order status is 'Awaiting Fulfilment'. What does this mean? When will my order by shipped? Comments 0 comments Please sign in to leave a comment.