How to cancel an order Rhys Johnson December 12, 2018 03:19 Updated Follow If you want to cancel your entire order then please email us at email@example.com and quote your order number and we will assist in cancelling your order. Related articles Can I return or exchange my item in-store? How to remove item from cart My order status is 'Awaiting Fulfilment'. What does this mean? How do I request a refund/exchange? Comments 0 comments Please sign in to leave a comment.